Store Policy

Customer Care

Email Support: For any questions, concerns, or assistance, please reach out to our customer care team at thetrippytees@gmail.com. We strive to respond to all inquiries within 24-48 hours.

Whatsapp Support: If you prefer to whatsapp with a representative, at [+91 81 888 666 51 ] during our business hours, Monday to Friday, 11 AM - 6 PM (IST).

Live Chat: Our live chat support is available on our website during business hours. Look for the chat icon in the bottom corner of your screen.

Privacy & Safety

Privacy & Safety Policy
1. Information We Collect
Personal Data: We collect personal details like your name, email, shipping address, and payment information when you place an order.
Non-Personal Data: We collect non-personal data such as your IP address and browser type to improve our site.
Cookies: We use cookies to enhance your shopping experience. You can manage cookies through your browser settings.

2. How We Use Your Information
Order Processing: Your data is used to process and ship your orders.
Customer Support: We use your contact information to communicate about your orders and provide assistance.
Marketing: With your consent, we may send you promotional offers. You can opt-out anytime.

3. Data Security
Encryption: We protect your data with SSL encryption during transactions.
Secure Storage: Your information is securely stored and only accessible to authorized personnel.
Payment Security: Payments are processed securely and are not stored on our servers.

4. Your Rights
Access & Update: You can access and update your personal information by logging into your account.
Opt-Out: Unsubscribe from marketing emails at any time using the link provided in the email.

5. Sharing Information
Service Providers: We may share your data with third-party providers for order fulfillment and payment processing.
Legal Obligations: We may disclose your information if required by law.

6. Contact Us
Privacy Inquiries: For any questions or concerns, please contact us at thetrippytees@gmail.com.

Wholesale Inquiries

1. Interested in Wholesaling?
If you're interested in carrying TheTrippyTees products in your store, we'd love to hear from you! We offer competitive wholesale pricing on our unique, psychedelic apparel.

2. How to Apply
Contact Us: Send an email to thetrippytees@gmail.com with the following details:
Your store name and location
A brief description of your store and target market
The products you're interested in wholesaling
Your estimated order quantity

3. Minimum Order Requirements
Minimum Order: We require a minimum order value for wholesale purchases. Specific details will be provided once your inquiry is reviewed.

4. Pricing & Discounts
Competitive Pricing: We offer tiered pricing based on order quantity. Larger orders may qualify for additional discounts.
Payment Terms: Payment is required upfront for the first order. Net payment terms may be available for subsequent orders, subject to approval.

5. Shipping & Delivery
Shipping Costs: Wholesale orders are shipped at cost, with rates based on the size and destination of the order.
Delivery Time: Estimated delivery times will be provided once your order is confirmed.

6. Custom Orders
Custom Designs: Interested in exclusive designs for your store? We offer custom print services for larger wholesale orders. Contact us to discuss your needs.

7. Additional Information
Samples: Sample packs are available for purchase. Contact us to request a sample.
Partnership Opportunities: We’re open to collaborations and special partnerships. Reach out to discuss potential opportunities.

8. Contact Us
Wholesale Support: For any questions or to start the wholesale process, email us at thetrippytees@gmail.com. We aim to respond within 2 business days.

Payment Methods

UPI
Credit / Debit Cards
PAYPAL
Razorpay